Privacy Policy

This application is used to manage Instagram direct messages and automate replies for customer support.

What data we may process

• Instagram account identifiers
• Message content sent to the business account
• Webhook event metadata
• Conversation history used for reply context

How we use the data

• To receive and process Instagram direct messages
• To generate automated replies
• To improve response quality and maintain conversation context
• To support customer service

We do not sell personal data to third parties.

If you have privacy questions or want your data removed, contact us at: support@purelio.store

Last updated: March 22, 2026